Blog
Summer
CDPs in AI-Driven Retail: From Segmentation to Autonomous Activation
Most brands don’t actually have a data problem. They have an activation problem. Over the years, retail teams have invested heavily in collecting and organizing customer data, yet much of it still sits unused. This is the activation gap: the space between having data...
How to Build a Customer Retention Strategy for Long-Term Success
Here’s a number that should make every retail executive pause: Retaining a customer can be 5 to 25 times more cost-effective than acquiring a new one. Investing in a solid customer retention strategy is a smart move in an industry where margins are tight and...
Achieving Retail Excellence in the Balkans: 50 Do’s & Don’ts for Retail Executives
Retail in the Balkans is experiencing an unprecedented boom, with eCommerce growing at 20% year-over-year, more than double the EU average of 8%. But beneath these impressive numbers lies one of the most complex and fragmented retail landscapes in Europe. The Balkan...
ContactPigeon to Co-Host Netpeak Friends Day: CRM & Marketing Automation Edition
We’re excited to announce that ContactPigeon is partnering with Netpeak Bulgaria to co-host one of the most anticipated events in the Bulgarian digital marketing calendar: Netpeak Friends Day: CRM & Marketing Automation Edition. This special edition of Netpeak...
How to Build a Customer Retention Strategy for Long-Term Success
Here’s a number that should make every retail executive pause: Retaining a customer can be 5 to 25 times more cost-effective than acquiring a new one. Investing in a solid customer retention strategy is a smart move in an industry where margins are tight and...
Achieving Retail Excellence in the Balkans: 50 Do’s & Don’ts for Retail Executives
Retail in the Balkans is experiencing an unprecedented boom, with eCommerce growing at 20% year-over-year, more than double the EU average of 8%. But beneath these impressive numbers lies one of the most complex and fragmented retail landscapes in Europe. The Balkan...
ContactPigeon to Co-Host Netpeak Friends Day: CRM & Marketing Automation Edition
We’re excited to announce that ContactPigeon is partnering with Netpeak Bulgaria to co-host one of the most anticipated events in the Bulgarian digital marketing calendar: Netpeak Friends Day: CRM & Marketing Automation Edition. This special edition of Netpeak...