Blog
Summer
Navigating the Career Path of a CRM Manager in Retail (2025)
The role of a Customer Relationship Management (CRM) Manager is evolving rapidly, especially in large retail businesses where the stakes for customer engagement and retention have never been higher. As we enter 2025, the journey to becoming a successful CRM Manager in...
Valentine’s Day Retail Best Practices to steal your customers’ hearts.
Who doesn't love Valentine's Day? If you're an online retailer, you already know that the international celebration of true love is a great time to boost sales and to recover from the post-holiday slump. In 2020, Valentine's Day sales reached an all-time high,...
Sephora: The Omnichannel Strategy Which Redefined CX in Cosmetics
While many other brick-and-mortar high-street brands have crumbled throughout the decades, luxury cosmetic giants, Sephora have gained a stronghold in the competitive cosmetics retail landscape. Survival has been, in part, a result of Sephora's omnichannel strategy,...
The Top 15 Retail Technologies to Watch in 2024
Much of the world we live in today depends primarily on technology. It influences nearly every aspect of our lives, from how we communicate with one another to the way we conduct our businesses. At the same time, technology is ever-evolving, shifting to make our...
Valentine’s Day Retail Best Practices to steal your customers’ hearts.
Who doesn't love Valentine's Day? If you're an online retailer, you already know that the international celebration of true love is a great time to boost sales and to recover from the post-holiday slump. In 2020, Valentine's Day sales reached an all-time high,...
Sephora: The Omnichannel Strategy Which Redefined CX in Cosmetics
While many other brick-and-mortar high-street brands have crumbled throughout the decades, luxury cosmetic giants, Sephora have gained a stronghold in the competitive cosmetics retail landscape. Survival has been, in part, a result of Sephora's omnichannel strategy,...
The Top 15 Retail Technologies to Watch in 2024
Much of the world we live in today depends primarily on technology. It influences nearly every aspect of our lives, from how we communicate with one another to the way we conduct our businesses. At the same time, technology is ever-evolving, shifting to make our...