Blog
Summer
Customer Experience Metrics & KPIs: Global Benchmarks for Growth
Customer loyalty, retention, and revenue growth all trace back to one critical foundation: measurable, high-impact customer experience metrics. In 2025, brands that track the right CX KPIs and accumulate the correct data are building competitive advantages. Global...
The 30 Best Christmas campaigns we’ve ever seen
Every year, the average American spends $997.73 on Christmas shopping, but the best part is that 74% of consumers are planning to spend more this holiday season than last year. The odds are in your favor to attract more holiday shoppers, so the need to create a...
Cyber Monday Statistics: 100+ Stats Every Retail Executive Should Know
Cyber Monday, along with Black Friday, is one of the most anticipated events of the year for retailers and consumers. Cyber Monday takes place the Monday following Thanksgiving and features unbeatable online discounts on numerous products from well-known retailers....
The Best Thanksgiving Campaigns We’ve Ever Seen
Thanksgiving is one of the most important business holidays for retailers. According to the Robin Report, retail spending rose by nearly 30% in 2021 during Thanksgiving, Cyber Monday, and Black Friday — fueled by Americans’ desire to celebrate the holiday with their...
The 30 Best Christmas campaigns we’ve ever seen
Every year, the average American spends $997.73 on Christmas shopping, but the best part is that 74% of consumers are planning to spend more this holiday season than last year. The odds are in your favor to attract more holiday shoppers, so the need to create a...
Cyber Monday Statistics: 100+ Stats Every Retail Executive Should Know
Cyber Monday, along with Black Friday, is one of the most anticipated events of the year for retailers and consumers. Cyber Monday takes place the Monday following Thanksgiving and features unbeatable online discounts on numerous products from well-known retailers....
The Best Thanksgiving Campaigns We’ve Ever Seen
Thanksgiving is one of the most important business holidays for retailers. According to the Robin Report, retail spending rose by nearly 30% in 2021 during Thanksgiving, Cyber Monday, and Black Friday — fueled by Americans’ desire to celebrate the holiday with their...