Blog
Summer
Real-Time Retail Customer Intelligence with GCP CDP
The concept of real-time retail customer intelligence has evolved in tandem with the rapid advancements in technology and data analytics. Originally rooted in the idea of better understanding consumer behavior, retail intelligence now encompasses sophisticated tools...
13 Customer Engagement Strategies for the Fitness Industry
The fitness industry has taken a hit over the last couple of years as the COVID-19 pandemic forced people indoors and businesses to close. As fitness retailers and organizations try to get back to some kind of normal, acquiring and retaining customers is top of mind....
13 Omnichannel Customer Engagement Strategies for Public Services and Nonprofit Organizations
It's no secret that Covid-19 increased the urgency of digital transformation, with a 65% increase in digital customer interaction during the pandemic. Although, the disappointing realization that only 29% of customers receive the deep level of engagement they require,...
21 chatbot retail use cases to replicate for your brand
Adding a chatbot to your website can significantly improve your ability to service customers. That is a fact since chatbots are quickly becoming standard practice in different retail categories, and not having one could see you falling behind the competition....
13 Customer Engagement Strategies for the Fitness Industry
The fitness industry has taken a hit over the last couple of years as the COVID-19 pandemic forced people indoors and businesses to close. As fitness retailers and organizations try to get back to some kind of normal, acquiring and retaining customers is top of mind....
13 Omnichannel Customer Engagement Strategies for Public Services and Nonprofit Organizations
It's no secret that Covid-19 increased the urgency of digital transformation, with a 65% increase in digital customer interaction during the pandemic. Although, the disappointing realization that only 29% of customers receive the deep level of engagement they require,...
21 chatbot retail use cases to replicate for your brand
Adding a chatbot to your website can significantly improve your ability to service customers. That is a fact since chatbots are quickly becoming standard practice in different retail categories, and not having one could see you falling behind the competition....
