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Gartner Trends 2021: What They Mean for Retailers

Gartner Trends 2021: What They Mean for Retailers

by Sofia Spanou | Apr 5, 2021 | Marketing Automation

Each year, Gartner publishes a list of the top strategic technology trends for businesses to pay attention to for the upcoming year. As a world-leading research and advisory company, Gartner understands the retail business and how customers interact with it, so...
Retail Trends 2021: What 61 Industry Experts Predict for the Post Covid-19 Era

Retail Trends 2021: What 61 Industry Experts Predict for the Post Covid-19 Era

by Joyce Qian | Mar 16, 2021 | Ecommerce & Retail Marketing

In 2020, the unexpected pandemic unsettled the world as we know it. Fortunately, the retail industry’s growth rates in nearly all leading economies remained positive. For instance, in the United States, the retail index grew by 6.9% (YoY), with eCommerce...
Valentine’s Day Retail Best Practices to steal your customers’ hearts.

Valentine’s Day Retail Best Practices to steal your customers’ hearts.

by Joyce Qian | Feb 11, 2021 | Ecommerce & Retail Marketing

Who doesn’t love Valentine’s Day? If you’re an online retailer, you already know that the international celebration of true love is a great time to boost sales and to recover from the post-holiday slump. In 2020, Valentine’s Day...
Sephora: The Omnichannel Strategy Which Redefined CX in Cosmetics

Sephora: The Omnichannel Strategy Which Redefined CX in Cosmetics

by Joyce Qian | Feb 3, 2021 | Brand Stories

While many other brick-and-mortar high-street brands have crumbled throughout the decades, luxury cosmetic giants, Sephora have gained a stronghold in the competitive cosmetics retail landscape. Survival has been, in part, a result of Sephora’s omnichannel...
The Top 15 Retail Technologies to Watch in 2024

The Top 15 Retail Technologies to Watch in 2024

by Joyce Qian | Jan 27, 2021 | Ecommerce & Retail Marketing

Much of the world we live in today depends primarily on technology. It influences nearly every aspect of our lives, from how we communicate with one another to the way we conduct our businesses.  At the same time, technology is ever-evolving, shifting to make our...
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