Blog
Summer
2025 at ContactPigeon: A Year of Breakthroughs, Bold Moves, and a Glimpse Into the Future
Every year has its milestones. But 2025 was something different for ContactPigeon, a year defined not by incremental wins, but by leaps. By acceleration. By the feeling that the entire retail and eCommerce ecosystem is shifting under our feet… and we’re helping shape...
The Leroy Merlin Marketing Strategy: Analyzing the European Home Improvement Powerhouse
Leroy Merlin, a leading home improvement and gardening retailer based in France, has established itself as a major force across Europe and beyond through a customer-focused and innovation-driven marketing strategy, supported by the shift toward hyper-personalization...
How to Build a Customer Retention Strategy for Long-Term Success
Here’s a number that should make every retail executive pause: Retaining a customer can be 5 to 25 times more cost-effective than acquiring a new one. Investing in a solid customer retention strategy is a smart move in an industry where margins are tight and...
Achieving Retail Excellence in the Balkans: 50 Do’s & Don’ts for Retail Executives
Retail in the Balkans is experiencing an unprecedented boom, with eCommerce growing at 20% year-over-year, more than double the EU average of 8%. But beneath these impressive numbers lies one of the most complex and fragmented retail landscapes in Europe. The Balkan...
The Leroy Merlin Marketing Strategy: Analyzing the European Home Improvement Powerhouse
Leroy Merlin, a leading home improvement and gardening retailer based in France, has established itself as a major force across Europe and beyond through a customer-focused and innovation-driven marketing strategy, supported by the shift toward hyper-personalization...
How to Build a Customer Retention Strategy for Long-Term Success
Here’s a number that should make every retail executive pause: Retaining a customer can be 5 to 25 times more cost-effective than acquiring a new one. Investing in a solid customer retention strategy is a smart move in an industry where margins are tight and...
Achieving Retail Excellence in the Balkans: 50 Do’s & Don’ts for Retail Executives
Retail in the Balkans is experiencing an unprecedented boom, with eCommerce growing at 20% year-over-year, more than double the EU average of 8%. But beneath these impressive numbers lies one of the most complex and fragmented retail landscapes in Europe. The Balkan...


