Blog
Summer
SMS Personalization: Best Practices for Retailers
Personalized messaging across SMS, Viber, and WhatsApp significantly boosts engagement and conversions, with SMS open rates reaching 98% and average conversion rates between 21–30%, making it a powerful channel in retail marketing. Effective personalization starts...
[Report] How has COVID-19 Impacted Ecommerce Trends?
At the onset of the COVID-19 outbreak, many governments enforced Stay-at-Home measures that require social distancing for millions and closures of non-essential stores. Unsurprisingly, home confinement forced consumers towards online shopping, as weekly eCommerce...
Business Continuity for Retail: Lesson from COVID-19
The COVID-19 crisis has been devastating on businesses around the world, causing major disruptions to all business functions - from operations to supply chain management to marketing and sales. One of the sectors most affected by the crisis is the retail industry, as...
How to Automate Your Customer Support in 2024
It’s no secret that rapidly developing new technology is changing the world of business for the decades to come. It’s 2023 and your customers have yet again raised their expectations as to how their experience with your product or service should look like. Not...
![[Report] How has COVID-19 Impacted Ecommerce Trends?](https://blog.contactpigeon.com/wp-content/uploads/2020/05/covid-eCommerce-trends.png)
[Report] How has COVID-19 Impacted Ecommerce Trends?
At the onset of the COVID-19 outbreak, many governments enforced Stay-at-Home measures that require social distancing for millions and closures of non-essential stores. Unsurprisingly, home confinement forced consumers towards online shopping, as weekly eCommerce...
Business Continuity for Retail: Lesson from COVID-19
The COVID-19 crisis has been devastating on businesses around the world, causing major disruptions to all business functions - from operations to supply chain management to marketing and sales. One of the sectors most affected by the crisis is the retail industry, as...
How to Automate Your Customer Support in 2024
It’s no secret that rapidly developing new technology is changing the world of business for the decades to come. It’s 2023 and your customers have yet again raised their expectations as to how their experience with your product or service should look like. Not...
