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Tag: Retail Engagement

The Ultimate Guide to Retail Customer Journey Builder

retail customer journey guide
Published: Feb 24, 2025 | Updated: Feb 28, 2025 by Joyce Qian in Ecommerce

Optimize your retail customer journey, map & automate it with ContactPigeon. Personalize each touchpoint to boost loyalty, engagement & sales.

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Get practical tips and insights on growing your eCommerce sales.

Categories

  • Brand Stories
  • Company & Product News
  • Ecommerce
  • Industry Events
  • Marketing Automation
  • Retail Marketing

EASTER MARKETING

  • The Best Easter Campaigns of All Times
  • Out-of-the-Box Easter Subject Lines to Crack Your Email Marketing
  • Full-Scale Easter Marketing Strategies for Retailers

RESOURCES FOR RETAIL CDPS

  • What Is a Customer Data Platform
  • CDP vs CRM: Differences and Key Benefits
  • Advanced CDP Strategies Guide
  • Choosing The Right CDP for eCommerce
  • CDP Pitfalls for eCommerce Businesses

Omnichannel Marketing

  • Omnichannel Personalization Strategy for Retailers [Guide]
  • Browse Abandonment Examples: Key Learnings From Top Retailers
  • Omnichannel Deliverability Strategy for Retailers
  • The Omnichannel Chatbot Revolution: 18 Key Benefits for Any eCommerce Business
  • The Omnichannel Chatbot Revolution: 18 Key Benefits for Any eCommerce Business
  • 28 Brilliant Omnichannel Marketing Examples by Famous Retailers
  • The 12 Key Omnichannel Retail Trends
  • Mastering Omnichannel Inventory Management: Strategies for Seamless Retail Operations
  • Omnichannel Retail: All You Need to Know
  • The 55 Best Omnichannel Statistics for Retailers

Top Industry Statistics

  • Retail Statistics: the 100 Most Insightful Stats You Shouldn’t Ignore
    •  
  • Retail Customer Engagement Statistics: All the Stats You Need to Know
    •  
  • Marketing Automation Statistics for eCommerce
    •  
  • The 88 most amazing Ecommerce Statistics

Case Studies of Top Retailers

  • The Very Best Category Page Examples in eCommerce (2024)
  • Chewy Marketing Strategy: How the US Pet Retailer Redefined the Industry Standards
    •        
  • LEGO: The Marketing Strategy Behind the Toy Industry Titan
  • John Lewis Omnichannel Strategy: How the UK’s top homeware retailer reached the top
    •        
  • Farfetch Case Study: Analyzing The Strategy of the UK Fashion Unicorn
    •        
  • New Look: The Marketing Strategy Behind the UK Fast-Fashion Retailer
    •              
  • How ZARA Dominates the Ecommerce Fashion Industry
    •                
  • Why ASOS is the Absolute UK Ecommerce Success Story
  • Screwfix’s Marketing Strategy: The story behind the largest UK Trade Tools & Hardware Retailer
  • IKEA: The omnichannel strategy the Swedish furniture retailer used to reach the top

FMCG Case Studies & Resources

  • FMCG Marketing Strategies to Increase YOY Revenue
    •                
  • ALDI’s marketing strategy: The key growth ingredients of the FMCG titan
    •                
  • Tesco Case Study: How an Online Grocery Goliath Was Born
  • ASDA’s marketing strategy: How the British supermarket chain reached the top
  • Sainsbury’s Marketing Strategy: Becoming the Second-Largest Supermarket Chain in the UK
  • Walmart Marketing Strategy: Decoding the Success of the US Multinational Retailer
  • Analyzing Lidl’s Marketing Strategy: How the Discount Supermarket Leader Scaled
  • Argos Marketing Strategy: How the UK Catalog Retailer Nailed Omnichannel
  • The Ocado marketing strategy: How it reached the UK TOP50 retailers list
    •        
  • Marks & Spencer eCommerce Case Study: 3 Growth Lessons for Retailers

Top customer engagement resources

           
  • Top 22 Retail Customer Engagement Trends to Watch for 2025
  • The Retailer Guide to Customer Engagement Best Practices
    •        
  • How to improve customer engagement in retail [30 Examples]
  • How to choose the ideal retail customer engagement platform
  • The 30 Most Important Customer Engagement Metrics You Should Track in Retail
  • 13 Customer Engagement Strategies for the Fitness Industry
  • How Retail Business Intelligence can redefine Customer Experience
  • Drip Marketing for Retailers: The Art of Nurturing Leads and Maximizing Customer Engagement
  • 20 Customer Engagement Strategies for the Tourism Ιndustry
    •        
  • Retail Customer Engagement Statistics: All the Stats You Need to Know

Top eCommerce Guides

           
  • Facebook Ad Segmentation: A How-To Guide for Successful Ecommerce
    •                
  • eCommerce Marketing Strategy: A Step by Step Guide
    •        
  • Omnichannel eCommerce Marketing Guide for Retailers
    •        
  • eCommerce Personalization: The Absolute Guide
    •        
  • The Ultimate eCommerce Marketing Automation Guide

Top reads about eCommerce best practices

  • Cart Abandonment Push Notifications: Best Practices, Examples & Flows
  • Ecommerce Checkout Flow: A Designer’s Checklist
  • Category Page Best Practices for eCommerce
  • The Best of the Best Product Pages
    •        
  • Best Checkout Pages in eCommerce
  • 27 Top eCommerce Checkout Tips
  • Best Personalized Shopping Experiences in Retail
  • Email Personalization Guide: Strategies and Tactics That Work
  • eCommerce Dashboard: KPIs, Key Components, and Examples for the Perfect Template
  • ChatGPT and Retail: 7 ways AI Can Increase Business Efficiency
  • The 28 Best Customer Experience Examples
  • 54 eCommerce Homepage Best Practices That WORK
  • 21 chatbot retail use cases to replicate for your brand
  • Chatbot Best Practices for Omnichannel Retailers
  • The best 6 dynamic image generators for eCommerce
  • Product page best practices: The 38 most efficient tactics to replicate
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