With 2.64 billion people shopping online, retailers need technology to deliver an omnichannel retail experience. Gartner’s strategic technology trends give retailers insights into technologies that can help them achieve their yearly goals, from growing revenue to building a brand. Gartner trends 2023 is focused on themes like optimization, scale, pioneering, and sustainable technology, making this release one of the hottest topics in the industry. Therefore, like every year, we have prepared for our readers a breakdown of Gartner technology trends in 2023, along with advice for applying these trends to eCommerce, omnichannel retailing, and other facets of a retail business.
When Gartner’s Top Strategic Technology Trends for 2022 report came out, the whole world hastened to read it. The report identifies Gartner’s trends for 2022 that are poised to change industries and business practices. Retail executives and other decision-makers need to focus their efforts on the trends that are most likely to impact their company and implement them strategically. This overview provides a primer and a plan for action. It’ll take you through all 12 Gartner trends, setting you up to take full advantage of the report’s insights. Heard it? We asked 101 experts to predict the top emerging retail trends