7 Must-Have eCommerce Follow Up Emails Every eShop Needs

eCommerce Follow Up Emails
Published: Apr 17, 2018 | Updated: Aug 30, 2019 by ContactPigeon in Ecommerce

Follow up emails are a must-do in the digital age whether you’re selling via cold contact, pursuing a job, following up with a prospect or existing customer. In eCommerce, follow up emails are essential for customer activation, retention, and repeat business. Sending effective follow up communications after key actions by customers is essential because it shows you’re listening and catering to their needs. From abandoned shopping carts, to customer reviews, and even complaints, any time a customer interacts with your eShop, reaching out promptly to them is critical to keep the dialog going. This will drives transactions and, ultimately, satisfaction. In this article,

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What You Didn’t Know About Cart Abandonment Emails?

Cart abandonment emails
Published: Sep 7, 2017 | Updated: Aug 30, 2019 by ContactPigeon in Ecommerce

Generally, online businesses should focus on continually analyzing their sales funnel to identify bottlenecks where customers are lost. One of the most common places to lose an interested and qualified lead is right at checkout. Many consumers report that they abandon their cart because of unexpected fees, high shipping costs, the requirement of creating an account or because they cannot get an answer to a question they have about their planned purchase. Companies can avoid these lost sales by being more user-friendly in their website design. At the same time, they should also look into recouping sales by proactively reaching out

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