Charalampos Nikas


Charalampos is the COO and co-founder of ContactPigeon, playing a pivotal role in translating ContactPigeon's strategic vision into operational realities, and ensuring the day to day operational effectiveness of the company. Outside of the work, Charalampos is an avid movie and cartoon enthusiast. He resides in the suburbs of Athens with his wife and son, bringing a well-rounded perspective to both his work and personal interests.


Posts by this author:


Checkout Abandonment: All the Stats and Metrics for Retailers (2024)

checkout abandonment stats

Discover the most crucial checkout abandonment stats every eCommerce retailer should track and why. Find checkout abandonment statistics and metrics here!

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50 Cart Abandonment Stats Every Retail Executive Should Know (2024)

Cart Abandonment Stats

On average, most customers shopping on a retailer’s website will not complete a transaction, leading to an estimated $260 billion in lost sales annually. The 2024 cart abandonment stats provide crucial insights into the scale of this issue and...


The 30 Best Retail Personalization Stats [2024]

retail personalization statistics

The dynamic and competitive world of retail has proven that staying ahead of the curve is imperative for brands looking to thrive in 2024. Central to this endeavor is the art of personalization, a strategy that has become indispensable for...


The 60+ Best Omnichannel Statistics for Retailers

omnichannel stats

Welcome to the future of retail, where the intersection of technology and consumer behavior has given rise to a new reality that demands adaptability and innovation. In the commerce and eCommerce ecosystem, omnichannel strategies have emerged as a...


Mastering Omnichannel Inventory Management: Strategies for Seamless Retail Operations

omnichannel inventory management

Mastering omnichannel inventory management has become a strategic imperative for retail businesses aiming to deliver a seamless and consistent experience to their customers. Companies opt for integrated order processing in their inventory systems...


Halloween Statistics and Facts Every Retailer Should Consider (2024 Update)

halloween statistics

The spirit of Halloween should include bewitching themes, ghoulish vibes, jack-o’-lanterns, and costumes. However, besides being a fascinating and thrilling holiday, Halloween is also a very profitable event for retailers and eCommerce...


The 26 most important retail KPIs every retailer should monitor

retail KPIs to monitor

KPIs, or key performance indicators, are a way for companies to track their progress toward a specified goal. As a retailer, recognizing retail trends and the most important KPIs to measure, allows eCommerce professionals to improve current...


80 Black Friday Statistics Every Retailer Should Know (2024)

Black Friday Statistics

Although Thanksgiving in November is unique to the United States, the Black Friday shopping frenzy has caught on worldwide, especially with the rise in online shopping. Once a one-day-only event, Black Friday has changed into season-long...