As we move into 2026, retail and ecommerce are entering a more mature phase of digital transformation. The past five years were...
Top Retail Predictions in 2026: How AI Is Reshaping Commerce, and Customer Experience
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Joyce Qian
Joyce runs Marketing at ContactPigeon. On a daily basis, she ponders on different ways innovative campaigns can translate into significant busienss growth, particularly given the ability to leverage data-driven insights. Outside of work, Joyce loves reading, traveling and exploring her new found home in the ancient city of Athens, Greece.
The Best eCommerce AI Agents for Cosmetics Retailers
In the cosmetics industry, where product discovery, personalization, and instant support shape conversion, the best eCommerce AI...
The Best eCommerce AI Agents for Fashion Retailers
Fashion shoppers now expect instant support, personalized styling, and frictionless buying journeys, turning automation into a...
Behind the Scenes: Building Menura AI, the Retail Assistant That Sells Like a Human
Retail is stepping into a new era, one where conversation replaces clicks and shoppers expect brands to listen, rather than...
Black Friday Marketing Strategy for Grocery Leaders: 5 Advanced Insights
As Black Friday 2025 approaches, black friday marketing for grocery leaders is being reshaped by trends that define a...
![Omnichannel BFCM: Decrypting the Strategies of Top US Retailers [REPORT]](https://blog.contactpigeon.com/wp-content/uploads/2025/10/BFCM-Report.jpg)
Omnichannel BFCM: Decrypting the Strategies of Top US Retailers [REPORT]
The 2024 Black Friday and Cyber Monday (BFCM) shopping season was not merely a promotional event; it was the definitive test of...
Black Friday Marketing Strategy for Toy Leaders: 5 Advanced Insights
Black Friday and Cyber Monday (BFCM) are defining moments for the toy industry, representing both a massive opportunity and a...
Black Friday Marketing for Fashion Leaders: 5 Advanced Insights
Black Friday and Cyber Monday remain the crown jewels of the retail calendar, and in fashion, they represent both a massive...
AI Shopping Assistants vs. Chatbots: What Retailers Should Know
With AI adoption accelerating and consumers demanding hyper-personalized, seamless omnichannel journeys, retail leaders face a...
Conversational Commerce in Retail: What It Is and Why It Matters
Retail in 2025 is no longer about passive browsing or generic storefronts. It's now defined by real-time, personalized...
AI Commerce & Chatbots: The CMO’s Checklist for Transforming the Shopper Journey
What once began as casual digital window-shopping has evolved into a high-speed, hyper-personalized experience powered by...
Optimizing Email Campaigns with AI: Automation and Personalization
Email marketing has evolved far beyond its roots as a simple broadcast channel. In omnichannel retail, it now serves as a...
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