The role of a Customer Relationship Management (CRM) Manager is evolving rapidly, especially in large retail businesses where...
Navigating the Career Path of a CRM Manager in Retail (2025)
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Joyce Qian
Joyce runs Marketing at ContactPigeon. On a daily basis, she ponders on different ways innovative campaigns can translate into significant busienss growth, particularly given the ability to leverage data-driven insights. Outside of work, Joyce loves reading, traveling and exploring her new found home in the ancient city of Athens, Greece.
Top 22 Retail Customer Engagement Trends to Watch for 2025
Staying ahead of the curve has never been more critical in the rapidly evolving retail landscape. The way retailers engage with...
Cart Abandonment Push Notifications: Best Practices, Examples & Flows
Cart and checkout abandonment are persistent challenges in online retail, often resulting in substantial missed opportunities...
Study: We analyzed the Black Friday Email Marketing Strategy of 11 Leading Retailers
In 2023, Black Friday sales soared to approximately $9.8 billion—a significant 12.3% increase from the previous year. Notably,...
The Very Best Home Page Examples in eCommerce (2024)
As eCommerce continues to transform at an incredible speed, keeping your business ahead of the curve means looking to the...
The 40 Best ChatGPT Prompts for Email Marketing in Retail
AI is revolutionizing email marketing in the retail industry, providing powerful tools to enhance customer engagement and...
The Best ChatGPT prompts for retail marketing professionals
Artificial Intelligence (AI) rapidly transforms retail, enhancing operational efficiency and customer engagement. The global AI...
From Data to Deals: Using AI for BFCM Success in Retail
As competition intensifies, the stakes for Black Friday (BFCM) have never been higher. With 2024 online sales expected to reach...
14 Browse Abandonment Examples: Key Learnings From Top Retailers
In the competitive world of eCommerce, capturing and maintaining customer interest is paramount. One critical challenge that...
The Very Best Category Page Examples in eCommerce (2024)
Keeping up with top performers in eCommerce is essential for refining your strategies and maintaining a competitive edge. By...
Back to School Retail Trends and Statistics for Retailers 2024
The back-to-school (B2S) season is more than just a busy shopping period; it’s a pivotal time that significantly impacts annual...
SMS Personalization: Best Practices for Retailers
Personalized messaging across SMS, Viber, and WhatsApp significantly boosts engagement and conversions, with SMS open rates...
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