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Why Retailers Should Diversify Away From Amazon – And How to Do It?
Reading that title may have shocked you a little - move away from Amazon? Responsible for over 30% of all ecommerce...
Secrets to Writing Customer Service Emails That Work
Working in customer service, you deal with tons of emails every day. No wonder, 96% of consumers consider it essential...
COVID-19: How 34 Businesses Adapted Their Marketing Strategy During Crisis
The pandemic has brought a paramount uncertainty for businesses across the world amidst forced closures, disrupted supply...
Introducing Predictive Insights with Real-Time Customer Predictions
It's no secret that better insights to customers lend an edge to your marketing success. After all, who wouldn't want to know...
How to Remain Operationally Sustainable as an Ecommerce Retailer During Crisis
The corona pandemic has led to a significant change in buyer behavior which caused a shift towards more eCommerce sales. While...
[Report] How has COVID-19 Impacted Ecommerce Trends?
At the onset of the COVID-19 outbreak, many governments enforced Stay-at-Home measures that require social distancing for...
Business Continuity for Retail: Lesson from COVID-19
The COVID-19 crisis has been devastating on businesses around the world, causing major disruptions to all business functions -...
How to Automate Your Customer Support in 2024
It’s no secret that rapidly developing new technology is changing the world of business for the decades to come. It’s 2023 and...
5 Ways to Grow Your Email List 2024
Whether you already have an email marketing strategy in place or are looking for ways to expand your outreach into email and...
Farfetch Case Study: Analyzing The Strategy of the UK Fashion Unicorn
Building a fashion eCommerce business into a unicorn is not an easy feat, even if you've got all the funding in the world. It...
The Coronavirus Survival Guide for Retail [Infographic]
With the outbreak of COVID-19, the retail sector has entered uncharted territory with the temporary closure of physical stores...
How to generate eCommerce sales with Instagram [2024]
Today, Instagram is not just a photo-sharing app. It has come a long way to become a real powerhouse that offers a whole host of...
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