As competition intensifies, the stakes for Black Friday (BFCM) have never been higher. With 2024 online sales expected to reach...
SMS Personalization: Best Practices for Retailers
Personalized messaging across SMS, Viber, and WhatsApp significantly boosts engagement and conversions, with SMS open rates...
Top Customer Segmentation Examples for Rising Retailers (By Industry)
Customer segmentation is a cornerstone of effective retail marketing strategy, offering myriad benefits for businesses across...
Phygital Retail: What It Is and What You Need to Know
Although eCommerce is still strong, accounting for 21% of all retail sales in 2022, today’s shopper seeks an omnichannel...
Retail Innovation: 11 Retailers That Nailed It
In an ever-changing consumer market and a world dominated by technology, retailers must put their best foot forward regarding...
28 Brilliant Omnichannel Marketing Examples by Famous Retailers
Most businesses need a comprehensive online presence to remain competitive in their given market. Even before the COVID-19...
The 26 most important retail KPIs every retailer should monitor
KPIs, or key performance indicators, are a way for companies to track their progress toward a specified goal. As a retailer,...
The best 6 dynamic image generators for eCommerce
Quality product images are a key deciding factor for 93% of retail customers when considering the purchase of a product....
Retail customer experience best practices in the post-COVID-19 era
Providing an assistive customer journey and foretelling customer needs is a catalyst for exponential growth, as 89% of...
The 28 Best Customer Experience Examples in 2024
The focus of retail businesses has shifted in recent years from traditional “customer service” to learning how to create...
20 Creative Halloween Retail Promotion Ideas
In 2020, even amidst the Covid-19 pandemic, Halloween expenditure held its ground proudly with the overall spending in the...
13 Effective Omnichannel Customer Engagement Strategies for Retailers
When 80% of sales consistently come from 20% of your existing customers, it goes without saying that keeping those buyers around...
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