George Mirotsos, Author at ContactPigeon

Santa Claus brought a gift: Samaritan, the ContactPigeon Omnichannel Chat!

December 31, 2021 by George Mirotsos in Company & Product News

As the year comes to a close, the Pigeons took a moment and decided to enter 2022 all guns blazing! By now, it is pretty much obvious that our nest is full of surprises and our work is never done. With that in mind, we celebrate the end of a challenging year, welcoming the new one with open arms, and a brand new feature we have been working on for most of 2021. Brimming with excitement, we wish to proudly announce the release of our new product, specifically designed for retailers of all sizes, Samaritan, the ContactPigeon Omnichannel Chat. What

ContactPigeon recognized as a top brand by Superbrands and retained its nine accolades by G2

December 9, 2021 by George Mirotsos in Company & Product News

After a successful summer, and a thriving Black Friday, we are thrilled to proudly announce that we were recognized as a top corporate brand by Superbrands Greece while retaining our nine G2 awards through Fall 2021! We couldn’t be happier for this new distinction, so a big thank you is in order! Again! 😀 During the first few days of December, our brand claimed the “Superbrands Status” and was acknowledged, once more, as a top brand at the Business Superbrands Greece 2021-2022 Tribute Ceremony. Additionally, for the third consecutive quarter with a continuing high performance, we maintained our nine awards

ContactPigeon wins nine awards by G2, thrice for High Performer

October 1, 2021 by George Mirotsos in Company & Product News

Everybody loves kind words and a pat on the back, but we really did not expect to be awarded nine times for Summer 2021 by G2, one of the most trusted peer-to-peer review software!!! A big thank you to all the people that made this happen 😀 Everybody knows and trusts G2 because it’s reliability lies in unbiased, real-time customer reviews, providing a database of verified testimonials on multiple operating systems and services. ContactPigeon’s Omnichannel Customer Engagement platform has received stellar reviews, both for its advanced features and the crown jewel of our company, our Customer Success Team. ContactPigeon is

Acquire New Customers with ContactPigeon’s Facebook Ads

October 5, 2020 by George Mirotsos in Company & Product News

We have always been advocating that one of the main pillars of a successful business is getting the customers to return, thus maximizing the lifetime value of every single customer. With ContactPigeon demonstrating outstanding results on website conversion we have supported this approach since day one. Of course, at the same time, we have been urging our clients to explore ways to increase the traffic to their site. After all, it’s all a numbers game. The more people visit your e-shop the more first-time customers you are going to get. Actually, if I had a dollar for every time a

Introducing Predictive Insights with Real-Time Customer Predictions

July 6, 2020 by George Mirotsos in Company & Product News

It’s no secret that better insights to customers lend an edge to your marketing success. After all, who wouldn’t want to know each customer’s lifetime value (CLV) or when the next order will be? Every day, your online business generates a massive volume of data from a wide range of sources – online and offline – at a faster pace than you can interpret with traditional methods. The dataset is a treasure trove that’s waiting to be mined, and the only way to tackle it is through advanced data science. That’s why we are excited to announce the launch of

Introducing Direct Mail: A Modern Twist to the Age-old Messaging Channel

March 6, 2020 by George Mirotsos in Company & Product News

At ContactPigeon, we love the thrill of getting a beautiful message, and in our quest for that feeling, we thought: “what’s more beautiful than an actual paper postcard that you can touch and admire all you want?” It will be a message that truly stands out in a mailbox full of bills. So, starting this month, we are excited to launch the Direct Mail postcards as an additional messaging channel for connecting with your customers. The only exception is that this message is delivered with actual pigeons (okay, postal offices, since we believe in animal rights)! What’s truly innovative is

Introducing Personalized Mobile Messaging Campaigns

mobile messaging campaigns product update

January 22, 2020 by George Mirotsos in Company & Product News

We have a new year tradition at ContactPigeon, we kick off the year with brand new offerings (see 2018). So, Happy New Year with fully personalized and automated mobile messaging campaigns (including SMS/Viber/Whatsapp)! 🎇 Mobile messages make it easy to reach customers with real-time personalized updates when they are out of reach through email. This addition opens up a new messaging channel within the ContactPigeon platform and adds greater versatility to your campaign strategy when combined with our existing channels – email, push notification, pop-ups, etc. Let’s take a look at the mobile messaging feature in-depth and how you can set it

Product Update: Enhanced Dashboard for Better Decision Making

November 27, 2019 by George Mirotsos in Company & Product News

Terabytes of data, from website behavior stats to eCommerce transactions and campaign performance metrics, pass through retail businesses each day. Getting more out of the massive dataset to create a clear and compelling view of the metrics (KPIs) that matter is foundational to decision making for any enterprise. That’s why we decided to perform a major facelift to enhance our reporting capabilities through intuitive dashboards, as well as introducing new views, to help boost your marketing planning and execution. All the changes are live as of November, so you may have already noticed some of the enhanced dashboards within your

ContactPigeon: 2018 In Review

January 2, 2019 by George Mirotsos in Company & Product News

Happy New Year! 2018 turned out to be an amazing year of change and growth at ContactPigeon. We expect 2019 to be just as awesome, as we have already set our sights on conquering new frontiers in order to introduce even more features that enable meaningful connections between eCommerce businesses and their customers. As we welcome 2019, our team at ContactPigeon is excited for this opportunity to take a look back and share with you our many achievements of 2018, including our top milestones. We’ll let you in on the great lessons we have learned along the way. We also

Email List Organization Made Easy with Folders and Favorites

December 20, 2018 by George Mirotsos in Company & Product News

At ContactPigeon we take Christmas wishes really seriously. After all, we still believe in Santa Claus! ? This December we decided to bring on the Christmas spirit early by releasing a long requested feature, Email List Folders. This new enhancement is designed to make your list management and email marketing easy peasy. Chances are, you already have many lists in your account (an average ContactPigeon user loves to segment their customers), which is why we bet you’ll start believing that Santa takes the shape of ContactPigeon’s product team this year. So go ahead and create that extra segment variation, we’ve got you organized!

4 New Features to Upgrade Your Email Marketing

ContactPigeon Product Update Email Marketing Features

September 12, 2018 by George Mirotsos in Company & Product News

This summer, we didn’t take it easy by chilling on the beach. We took the feedback you gave us on our email channel and turned them into exciting features in ContactPigeon. In the first fall product update, I am really excited to introduce not one, not two, but FOUR unique features to upgrade your email marketing game. Don’t worry, the Pigeons got a lot of rest too during the summer so you can expect many more great things to come! From email tools that improve your open rates to overall sales conversions, here are 4 awesomely new features available in your ContactPigeon

Introducing Automated Push Notification for Cart Reminders and 2 Step Verification

August 1, 2018 by George Mirotsos in Company & Product News

As summer swings into full gear, many of you may be counting the days till vacation starts. However running a successful business demands full time (24/7) commitment, and stepping away from the office for an extended time can be intimidating. Our newest Automated Push Notification with Cart Reminder comes at just the right time. You can set the campaign on autopilot before heading out of office, and the eCommerce sales will continue to rolling in! This month, we are excited to introduce the Automated Push Notification with Cart Reminder along with another highly requested feature, 2 Step Verification. What is Automated Push

Introducing Landing Page Builder… and Endless Possibilities

June 6, 2018 by George Mirotsos in Company & Product News

Here at the Pigeon coop, our mission is to deliver tools you need to build and grow your business (FYI – check out the Push Notifications launched earlier). Whether if you’re running social media giveaways, new store launch, paid ADs or other forms of online promotions, having a dedicated web page with a single, clear path to success is essential to hitting your goals. To make this process even easier, we are excited to introduce yet another feature — Landing Page Builder! What is Landing Page Builder? The Landing Page Builder allows you to quickly design and configure landing pages

Introducing Ecommerce Insights Dashboard

October 5, 2017 by George Mirotsos in Company & Product News

At ContactPigeon our goal has always been to make data more accessible and insightful. One question marketers often encounter: How to define meaningful customer segments and understand key differences among the segments? To come up with a solution, we put on our analytics hats and came up with a brand new mini (yet powerful) Ecommerce Insights dashboard. The new dashboard gives you a quick summary view into key list characteristics and its eCommerce KPIs. Hence, you can quickly understand how a customer segment is performing overall, and how it stacks against another segment. What’s included in Ecommerce Insights for Segments?

7 Tips to Create a Mobile Friendly Email Campaign

February 7, 2017 by George Mirotsos in Ecommerce

Our everyday routine and busy lifestyle overwhelms us all! Waking up early in the morning, taking the dog for a walk, getting ready, preparing breakfast and taking the kids to school… The list goes on and on. Somewhere in between, we try to steal 5 minutes to have a quick look at our mobile phones in order to check on our emails or just a quick chat. Research show that 51% of people check their emails on their mobile devices. This gives you a tipoff of how important it is for your campaign to be optimized for mobile devices. Have a look