by George Mirotsos | May 12, 2026 | Artificial Intelligence, Customer Data Platform, Ecommerce & Retail Marketing
Agentic Commerce is quickly becoming one of the most important shifts in digital retail, but also one of the easiest to misunderstand. At first glance, it can sound like another AI buzzword: shopping assistants, chatbots, automated checkout, product recommendations,...
by Joyce Qian | Apr 17, 2026 | Artificial Intelligence, Ecommerce & Retail Marketing
Furniture purchases are characterized by extended decision cycles, in which research, hesitation, and validation shape the path to conversion. AI agents are becoming embedded in this process, introducing a new layer of interaction across high-intent moments. 52% of...
by Joyce Qian | Apr 3, 2026 | Artificial Intelligence, Ecommerce & Retail Marketing
Retail AI is entering a new phase of maturity. What began as rules-based automation and evolved into assistive tools is now transitioning into customer-facing AI systems capable of making decisions in real time. These trustworthy retail AI agents are no longer...
by Sofia Spanou | Mar 27, 2026 | Brand Stories, Ecommerce & Retail Marketing
Target offers one of the clearest examples of how a legacy retailer can evolve into modern omnichannel retail without abandoning the scale advantages of its physical footprint. At the core of this transformation is a coordinated target marketing strategy that ties...
by Joyce Qian | Mar 20, 2026 | Artificial Intelligence, Ecommerce & Retail Marketing
The distinction between agentic vs conversational commerce is reshaping how purchase decisions are made in digital retail. Instead of guiding users through linear journeys of product discovery and comparison, retailers are increasingly interacting with systems that...
