by Sofia Spanou | Jun 19, 2026 | Brand Stories, Ecommerce & Retail Marketing
As one of the strongest omnichannel marketing examples, Apple matters because it represents more than technology leadership. Apple’s marketing strategy shows how a retailer can turn product design, ecosystem control, brand trust, and direct customer relationships into...
by George Mirotsos | Jun 12, 2026 | Artificial Intelligence, Customer Data Platform, Ecommerce & Retail Marketing
Retailers are adopting agentic commerce across more parts of the customer journey, from predictive segments and paid media audiences to AI shopping assistants, product recommendations, and lifecycle automation. But many teams are still measuring performance with...
by Joyce Qian | Jun 5, 2026 | Artificial Intelligence, Ecommerce & Retail Marketing
Beauty shoppers are rarely looking for just “a moisturizer” or “a lipstick.” They are looking for the right product for their skin type, shade, routine, budget, preferences, and desired results. That is what makes beauty retail such a strong fit for AI agents....
by George Mirotsos | May 12, 2026 | Artificial Intelligence, Customer Data Platform, Ecommerce & Retail Marketing
Agentic Commerce is quickly becoming one of the most important shifts in digital retail, but also one of the easiest to misunderstand. At first glance, it can sound like another AI buzzword: shopping assistants, chatbots, automated checkout, product recommendations,...
by Joyce Qian | Apr 17, 2026 | Artificial Intelligence, Ecommerce & Retail Marketing
Furniture purchases are characterized by extended decision cycles, in which research, hesitation, and validation shape the path to conversion. AI agents are becoming embedded in this process, introducing a new layer of interaction across high-intent moments. 52% of...