Now that in-person shopping is resuming, the growth of the eCommerce industry may have slowed down to 12.2 percent in 2022 (vs...
Retail Events (EU): Which to Attend and How to Take the Maximum Value Out of Them
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The content team at ContactPigeon is made up of seasoned digital marketers, copywriters, and UX-savvy designers who collaborate to craft and share high-impact, data-driven marketing insights. They power the brand’s omnichannel resources—from in-depth blog pieces on AI‑powered retail strategies to practical guides on customer journey building.
Shoptalk 2024 Europe: How to get properly prepared for the famous retail event
After so many changes these past few years, now that physical events are back on track, the need to stay connected and updated...
ContactPigeon partners with Athens University of Economics and Business (AUEB) for the second year in a row
After last year’s successful collaboration between ContactPigeon and the Athens University of Economics and Business, the two...
The 30 Most Important Customer Engagement Metrics You Should Track in Retail
The retail business takes place where your customers are. They're on social media, on mobile apps, and everywhere else you can...
The 60 most important Mother’s Day statistics for retailers (2024)
When most business leaders picture major holidays, they focus on Christmas, Easter, and Valentine's Day. These are all important...
8 Proven Easter Promotion Ideas for eCommerce
Modern eCommerce specialists drive a significant share of their sales during the holiday season. November and December, in...
Martech Trends 2022: 48 industry experts share their insights
The last couple of years has been at least challenging for most industries around the world. The pandemic's impact has...
How to choose the ideal retail customer engagement platform
Let’s allow the importance of retail customer engagement to sink in: When it comes to making a purchase, 64% of people find the...
Gartner Trends 2022: What Do They Mean for Retailers?
When Gartner’s Top Strategic Technology Trends for 2022 report came out, the whole world hastened to read it. The report...
13 Customer Engagement Strategies for the Fitness Industry
The fitness industry has taken a hit over the last couple of years as the COVID-19 pandemic forced people indoors and businesses...
13 Omnichannel Customer Engagement Strategies for Public Services and Nonprofit Organizations
It's no secret that Covid-19 increased the urgency of digital transformation, with a 65% increase in digital customer...
21 chatbot retail use cases to replicate for your brand
Adding a chatbot to your website can significantly improve your ability to service customers. That is a fact since chatbots are...
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