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20 Customer Engagement Strategies for the Tourism Ιndustry

20 Customer Engagement Strategies for the Tourism Ιndustry

by ContactPigeon | Dec 14, 2021 | Ecommerce & Retail Marketing

Similar to retail, customer engagement extends to every sector that entails meaningful interactions between a brand and its customers. With customer retention being always crucial, numbers show that a robust omnichannel philosophy is vital for any business. On...
Building a 360° Christmas marketing strategy in retail

Building a 360° Christmas marketing strategy in retail

by ContactPigeon | Nov 26, 2021 | Ecommerce & Retail Marketing

Throughout the year, seasonal marketing campaigns can be a great way to engage your audience and achieve higher revenue for your products. There’s no time this rings more true than during the Christmas season. On average, retailers count on approximately 20% of their...
Retail customer experience best practices in the post-COVID-19 era

Retail customer experience best practices in the post-COVID-19 era

by ContactPigeon | Nov 18, 2021 | Ecommerce & Retail Marketing

Providing an assistive customer journey and foretelling customer needs is a catalyst for exponential growth, as 89% of profitable companies say. To thrive in retail, you must continually improve customer touchpoints throughout the purchase journey to earn and keep...
80 Black Friday Statistics Every Retailer Should Know (2025)

80 Black Friday Statistics Every Retailer Should Know (2025)

by Charalampos Nikas | Oct 29, 2021 | Ecommerce & Retail Marketing

Although Thanksgiving in November is unique to the United States, the BFCM shopping frenzy has caught on worldwide, especially with the rise in online shopping. Once a one-day-only event, Black Friday has changed into season-long promotions and deals designed to draw...
The 28 Best Customer Experience Examples in 2024

The 28 Best Customer Experience Examples in 2024

by Joyce Qian | Oct 7, 2021 | Ecommerce & Retail Marketing

The focus of retail businesses has shifted in recent years from traditional “customer service” to learning how to create memorable customer experiences. Increasingly, the emphasis is on expanding omnichannel interactions across platforms, mobile devices, online...
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