ContactPigeon


ContactPigeon is the ultimate analytics and marketing automation platform. We provide a solution to every marketer's problem: How to send the right message, at the right time.


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Tommy Hilfiger Marketing Strategy: How the Fashion Retailer Evolved Into a Lifestyle Brand

tommy hilfiger marketing strategy

Founded in 1985, the Tommy Hilfiger name has been associated with the preppy lifestyle for almost four decades all over the globe, and, of course, this wasn’t by chance. What started as a line of men’s clothing has now grown into one of the...


Gartner Trends 2023: How a Retailer Can Turn Them Into Growth

gartner trends 2023

With 2.64 billion people shopping online, retailers need technology to deliver an omnichannel retail experience. Gartner’s strategic technology trends give retailers insights into technologies that can help them achieve their yearly goals, from...


ContactPigeon’s Donation Project is Spreading Joy to the Children!

Every year, the Pigeons always aim to do something special for both our clients and the community. This time, we embarked on a significant project that was out of the ordinary. By combining our love for Christmas with our expertise in eCommerce...


Retail Week Live 2024: Why You Should Not Miss It

retail-week-live-2023

To succeed in eCommerce and the retail industry, business owners need to stay on top of consumer trends, keeping an eye on the industry’s pulse. In the UK, there is no better way to do so than by attending Retail Week Live 2023 from March 28-29...


Argos Marketing Strategy: How the UK Catalog Retailer Nailed Omnichannel

argos-marketing-strategy

Founded in 1972, Argos is a UK catalog retailer serving the United Kingdom and Ireland through multiple shopping channels. In its 50-year history, the store has undergone many changes and now serves as a popular shopping destination with over 130...


Fashion Retailers: Omnichannel Marketing Ideas and Challenges

fashion retailers

Fashion retailers heading into 2023 will turn more and more to omnichannel marketing. That’s because omnichannel marketing combines traditional offline methods with digital ones, such as email campaigns and social media, to create an...


eCommerce Dashboard: KPIs, Key Components, and Examples for the Perfect Template

ecommerce dashboard

An eCommerce dashboard is essential for retail brands looking to optimize their operations and make data-driven decisions. By providing an in-depth view of decisive metrics and KPIs, the dashboard helps businesses stay ahead of the curve and make...


The Omnichannel Chatbot Revolution: 18 Key Benefits for Any eCommerce Business

benefits chatbot ecommerce

Using an omnichannel chatbot to tackle customer service and improve the shopping experience has proven a very efficient strategy and a must-have best practice since there are many benefits that a chatbot can deliver to an eCommerce business. In...


28 Brilliant Omnichannel Marketing Examples by Famous Retailers

omnichannel-marketing-examples

Most businesses need a comprehensive online presence to remain competitive in their given market. Even before the COVID-19 pandemic, online shopping was significant, but during the pandemic, there has been a surge that encouraged businesses to be...


How Retail Business Intelligence Can Redefine Customer Experience

retail business intelligence

Retail business intelligence (BI) has revolutionized the retail industry, allowing retailers to make intelligent and profitable decisions, based on data insights that used to be unavailable only a decade ago. Business intelligence has been very...


The 12 Key Omnichannel Retail Trends of 2024

omnichannel retail trends 2023

Research shows that 90% of customers expect brands to have an online presence, even though 81% of shoppers in the US are comfortable in brick-and-mortar stores again. Despite the post-Covid shopping habits, keeping the shopping experience...


Cyber Monday Statistics: 100+ Stats Every Retail Executive Should Know

Cyber Monday Statistics

Cyber Monday, along with Black Friday, is one of the most anticipated events of the year for retailers and consumers. Cyber Monday takes place the Monday following Thanksgiving and features unbeatable online discounts on numerous products from...


The Best Thanksgiving Campaigns We’ve Ever Seen

best thanksgiving campaigns

Thanksgiving is one of the most important business holidays for retailers. According to the Robin Report, retail spending rose by nearly 30% in 2021 during Thanksgiving, Cyber Monday, and Black Friday — fueled by Americans’ desire to celebrate...


Retail Trends 2022-2023: 101 industry experts share their predictions

retail trends 2022

Since 2020, the retail industry has been challenged by numerous threats and challenges. At first, it was the pandemic that shook the world, pushing the eCommerce adoption rate to +30% over the 2019 levels and fiercely switching the purchase...


50 Father’s Day Statistics No Retailer Should Miss

father's day statistics

In the post-COVID-19 era, businesses are becoming more data-driven, and one of the most profitable days of the year is just around the corner: Father’s Day. This year, the big day is June 19th which means that you have no time to waste. So...


Retail Events (EU): Which to Attend and How to Take the Maximum Value Out of Them

Retail Events 2022

Now that in-person shopping is resuming, the growth of the eCommerce industry may have slowed down to 12.2 percent in 2022 (vs 16.3 percent in 2021) according to eMarketer, but social and business gatherings are returning more robust than ever...


Shoptalk 2024 Europe: How to get properly prepared for the famous retail event

Shoptalk 2022

After so many changes these past few years, now that physical events are back on track, the need to stay connected and updated with the latest trends increases day by day. Luckily, contrary to 2020 and 2021, 2023 is a year full of interesting and...


ContactPigeon partners with Athens University of Economics and Business (AUEB) for the second year in a row

aueb partnership contactpigeon

After last year’s successful collaboration between ContactPigeon and the Athens University of Economics and Business, the two organizations renewed their partnership for 2022. During the spring semester, the esteemed faculty of AUEB welcomed the...


The 30 Most Important Customer Engagement Metrics You Should Track in Retail

customer engagement metrics

The retail business takes place where your customers are. They’re on social media, on mobile apps, and everywhere else you can imagine. But unfortunately, none of this matters if you can’t compete with other retailers in today’s...