Using an omnichannel chatbot to tackle customer service and improve the shopping experience has proven a very efficient strategy...
The Omnichannel Chatbot Revolution: 18 Key Benefits for Any eCommerce Business
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The content team at ContactPigeon is made up of seasoned digital marketers, copywriters, and UX-savvy designers who collaborate to craft and share high-impact, data-driven marketing insights. They power the brand’s omnichannel resources—from in-depth blog pieces on AI‑powered retail strategies to practical guides on customer journey building.
28 Brilliant Omnichannel Marketing Examples by Famous Retailers
Most businesses need a comprehensive online presence to remain competitive in their given market. Even before the COVID-19...
How Retail Business Intelligence Can Redefine Customer Experience
Retail business intelligence (BI) has revolutionized the retail industry, allowing retailers to make intelligent and profitable...
The 12 Key Omnichannel Retail Trends of 2024
Research shows that 90% of customers expect brands to have an online presence, even though 81% of shoppers in the US are...
Cyber Monday Statistics: 100+ Stats Every Retail Executive Should Know
Cyber Monday, along with Black Friday, is one of the most anticipated events of the year for retailers and consumers. Cyber...
The Best Thanksgiving Campaigns We’ve Ever Seen
Thanksgiving is one of the most important business holidays for retailers. According to the Robin Report, retail spending rose...
Retail Trends 2022-2023: 101 industry experts share their predictions
Since 2020, the retail industry has been challenged by numerous threats and challenges. At first, it was the pandemic that shook...
50 Father’s Day Statistics No Retailer Should Miss
In the post-COVID-19 era, businesses are becoming more data-driven, and one of the most profitable days of the year is just...
Retail Events (EU): Which to Attend and How to Take the Maximum Value Out of Them
Now that in-person shopping is resuming, the growth of the eCommerce industry may have slowed down to 12.2 percent in 2022 (vs...
Shoptalk 2024 Europe: How to get properly prepared for the famous retail event
After so many changes these past few years, now that physical events are back on track, the need to stay connected and updated...
ContactPigeon partners with Athens University of Economics and Business (AUEB) for the second year in a row
After last year’s successful collaboration between ContactPigeon and the Athens University of Economics and Business, the two...
The 30 Most Important Customer Engagement Metrics You Should Track in Retail
The retail business takes place where your customers are. They're on social media, on mobile apps, and everywhere else you can...
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