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Discover our most recent marketing insights.
13 Omnichannel Customer Engagement Strategies for Public Services and Nonprofit Organizations
It's no secret that Covid-19 increased the urgency of digital transformation, with a 65% increase in digital customer...
21 chatbot retail use cases to replicate for your brand
Adding a chatbot to your website can significantly improve your ability to service customers. That is a fact since chatbots are...
The 25 Best Valentine’s Day Campaigns We Have Ever Seen
Even in the most trying times, love always finds a way to flourish and be celebrated. Statistics show that rising costs and...
Santa Claus brought a gift: Samaritan, the ContactPigeon Omnichannel Chat!
As the year comes to a close, the Pigeons took a moment and decided to enter 2022 all guns blazing! By now, it is pretty much...
ContactPigeon at Xenia 2021 Hospitality Expo (Highlights)
The highly anticipated Xenia 2021 Athens Hospitality Expo is a premium exhibition designed to showcase the leading and most...
20 Customer Engagement Strategies for the Tourism Ιndustry
Similar to retail, customer engagement extends to every sector that entails meaningful interactions between a brand and its...
ContactPigeon recognized as a top brand by Superbrands and retained its nine accolades by G2
After a successful summer, and a thriving Black Friday, we are thrilled to proudly announce that we were recognized as a top...
The best 6 dynamic image generators for eCommerce
Quality product images are a key deciding factor for 93% of retail customers when considering the purchase of a product....
Building a 360° Christmas marketing strategy in retail
Throughout the year, seasonal marketing campaigns can be a great way to engage your audience and achieve higher revenue for your...
Retail customer experience best practices in the post-COVID-19 era
Providing an assistive customer journey and foretelling customer needs is a catalyst for exponential growth, as 89% of...
How Videos Can Improve Customer Experience in Retail
Videos are an excellent tool for companies in the retail industry to improve their customer experience. There are plenty of...
80 Black Friday Statistics Every Retailer Should Know (2025)
Although Thanksgiving in November is unique to the United States, the BFCM shopping frenzy has caught on worldwide, especially...
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