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How to choose the ideal retail customer engagement platform

How to choose the ideal retail customer engagement platform

by ContactPigeon | Mar 18, 2022 | Ecommerce & Retail Marketing, Marketing Automation

Let’s allow the importance of retail customer engagement to sink in: When it comes to making a purchase, 64% of people find the customer experience to be more important than the price, according to Gartner Research. In a digital world where online shoppers are...
Gartner Trends 2022: What Do They Mean for Retailers?

Gartner Trends 2022: What Do They Mean for Retailers?

by ContactPigeon | Mar 11, 2022 | Ecommerce & Retail Marketing

When Gartner’s Top Strategic Technology Trends for 2022 report came out, the whole world hastened to read it. The report identifies Gartner’s trends for 2022 that are poised to change industries and business practices. Retail executives and other decision-makers need...
21 chatbot retail use cases to replicate for your brand

21 chatbot retail use cases to replicate for your brand

by ContactPigeon | Jan 31, 2022 | Ecommerce & Retail Marketing

Adding a chatbot to your website can significantly improve your ability to service customers. That is a fact since chatbots are quickly becoming standard practice in different retail categories, and not having one could see you falling behind the competition....
The 25 Best Valentine’s Day Campaigns We Have Ever Seen

The 25 Best Valentine’s Day Campaigns We Have Ever Seen

by Joyce Qian | Jan 28, 2022 | Ecommerce & Retail Marketing

Even in the most trying times, love always finds a way to flourish and be celebrated. Statistics show that rising costs and inflation were not enough to prevent the holiday’s revenue from reaching sky-high numbers. Last year, in 2024 consumers spent approximately...
Santa Claus brought a gift: Samaritan, the ContactPigeon Omnichannel Chat!

Santa Claus brought a gift: Samaritan, the ContactPigeon Omnichannel Chat!

by George Mirotsos | Dec 31, 2021 | ContactPigeon News

As the year comes to a close, the Pigeons took a moment and decided to enter 2022 all guns blazing! By now, it is pretty much obvious that our nest is full of surprises and our work is never done. With that in mind, we celebrate the end of a challenging year,...
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