Resources
REPORT / INSIGHTS
Our latest publication
highlighted here.
In 2025, beauty is not simply about products, but personalized experiences and meaningful connections. Driven by rapid advancements in AI, augmented reality (AR), ESG initiatives, and omnichannel marketing for cosmetics, the cosmetics industry trends in 2025 reflect a...
Get results faster by unifying data capture, inteligent engagment, and omnichannel activation, all in one signal platform.
See how ContactPigeon expanded Tommy Hilfiger’s online presence in Greece.
Target and automate
customer interaction
Connect seamlessly cross-channel experience
As red and pink hearts begin to pepper the shop windows, it’s a reminder that Valentine’s Day draws near. Despite the proximity to Black Friday and Christmas, Valentine’s Day remains one of the top holidays for boosting retail sales. According to the National Retail Federation (NRF) and Prosper Insights & Analytics, consumers earmarked $25.9 billion for Valentine’s Day spending in 2023, showcasing a rise from the $23.9 billion expended in 2022. Whether you have already started the Valentine’s Day retail marketing for your retail store, or still seeking ideas on what to do, you’ve landed on the right post. We’ve taken the opportunity to share 10 Valentine’s Day promotion ideas for retail to help you distinguish your brand, in-store and online, this season.
Nothing captures in-store shoppers’ attention more than the feature display section – typically placed near the entrance. It’s the best place to display any Valentine’s Day-themed products that you want customers to notice.
Another idea is to set up a dedicated section for Valentine’s Day, so your customers have the opportunity to browse and get gift inspiration along the way. In the example below, Target has set up an adorable section of display for Valentine’s Day sales. Notice that behind the display stand, the retailer has also dedicated entire sections for holiday-themed decor and products.
Target’s dedicated Valentine’s Day display features candies, decors, and home goods for the occasion.
The same concept applies to any eCommerce site. You can call attention to website visitors by placing a special Valentine’s Day feature section right on the home page of your website. Furthermore, you should also add a new “Valentine’s Day” category to the navigation that makes it easier for shoppers to find, explore, and shop the Valentine’s Day gifts.
For instance, Tiffany’s places its Valentine’s Day promotion front and center of its landing page. It also uses a reminder on the top of the page to ensure purchase delivery by the special date.
Tiffany’s website places Valentine’s Day display front and center
One of the toughest challenges of Valentine’s Day gifting, or any gifting for that matter, is what to gift. So any form of help you provide to your customers in finding the right gift will be appreciated. While it’s easy to showcase all your Valentine’s Day-themed products in the gift guide, offering a filter mechanism on the products is a worthwhile effort – especially if you have a large SKU count.
The most common way of filtering on gift guides is gender-based. For example, “gifts for her” or “gifts for him.”
Here are some other ways to break down the list:
Breaking down the gift guides into subcategories allows you to target your audience better. At the same time, it helps your shoppers narrow down their options quickly, thereby minimizing any chance of product abandonment, and finding the perfect gift easier
Taking it a step further: Try adding witty remarks and fun descriptions to the gift guide. A good presentation and some humor can turn mundane items into exciting purchases.
Adding seasonal offers to your automated campaigns is a great way to freshen up your recurring campaigns, such as cart abandonment push notifications, browse abandonment emails, or exit-intent popups during the checkout steps.
You can replace the entire email template design to reflect a more “lovely” design for the holiday. Alternatively, you also can inject a small banner within the email template with the latest offers for a quicker solution.
Triggered campaigns such as abandoned cart emails or push notifications tend to have a higher conversion rate compared to standard newsletters. Including design variations and seasonal offers can further boost the effectiveness of these campaign metrics.
For additional inspiration: Check out our post on Valentine’s Day email subjects for higher open rates.
Product bundling is a tried and tested method in retail. Product bundles, or package deals, are several individual goods sold as one combined package.
Examples of product bundles – gift baskets comprised of individual products.
There are multiple ways product bundles can benefit retailers. First, product bundles give a sense of discount, attractive to shoppers who are on the hunt for a bargain. Bundling can increase the average order value by selling more items than if they were sold individually. It’s also harder for customers to price-compare with other shops to get to the absolute lowest price points.
For Valentine’s Day promotional bundling, pick the complimentary items from your product catalogs to create a set. Ideally, include the products that have elements related to Valentine’s Day – such as colors of red and pink, or patterns in the shape of hearts. If not, you can also use theme-related packaging, like red ribbons or sparkles. Finally, the pricing of the bundle should be lower than individual products combined for the discount effect.
While traditionally Valentine’s Day is celebrated between couples, why not broaden the scope a bit in the spirit of greater inclusivity? After all, we celebrate the concept of Love – no matter if it’s romantic, familial, or brotherly! In fact, among Valentine’s Day spending, 16% of the gifts purchased during Valentine’s Day are for family members.
In your Valentine’s Day promotion plans, consider including products, messages, and designs that can fit various groups, including:
Valentine’s Day promotion ideas for Pets. Example from Petsathome.com
So even if your store doesn’t carry products that fit into the traditional mode of Valentine’s Day gifting, perhaps that can change with a bit of creativity!
For additional inspiration: See the 21 best Valentine’s Day campaigns ever to learn from the best.
In an age where customers can shop online, offering a unique experience to your top customers is a good way to strengthen those relationships and build on such advocacy.
The holiday occasion is a wonderful opportunity to organize retail events for your most treasured customers. The type of event you should host will depend on the demographics of customers you cater to. What activities do they enjoy? Given it’s Valentine’s Day, the event should be themed accordingly, with the invite to be shared among two participants.
For example, if your brand sells jewelry, you can choose to offer a romantic night of cruise and champagne, along with custom engravings for the jewels as a memorandum for the occasion.
Contests are great ways to grow consumer interactions, garner user-generated content, and strengthen the bond between the brand and its customers. The best part is that contests are relatively easy and inexpensive to plan and execute.
You need to make four critical decisions to run a successful contest.
Tip: if you love to grasp the momentum of seasonal events take a look to our Halloween promotion ideas and plan something amazing for all the special times of the year!
One of our favorite Valentine’s Day promotion ideas. We genuinely believe that every brand should do things that scale the sentiment during the served customer experience and offering a Valentine’s Day-themed thank you card on your orders for that day will be much appreciated for sure, improving customer retention and earned media exposure your brand will get that day.
Push Notifications have a great open rate and are more distinctive than emails. Why don’t you grab the chance to schedule Valentine’s Day reminders that will prevent your customers from being exposed to their soulmates?
Suggested Mix: You could schedule Push Notification campaigns 10d/7d/3d/1d before and of course don’t skip wishing “Happy Valentine’s Day!” on February the 14th!
Be different. Be red. Make sure both your physical locations and your company’s website are properly decorated and “reskinned” to match the occasion. The more different your brand will be, the better the impression will be for the customers since most of your competitors will be afraid to follow.
Collaborate with a nearby, non-competing business to feature their products in your store and complement each other offerings. Collaborations hold advantages for all businesses involved, providing an additional venue to showcase their products, and services while offering you an opportunity to enhance the visual appeal of your store without incurring any additional costs! Moreover, each brand will gain a new audience and social media followers with this common endeavor.
Explore the option of providing free shipping during the initial weeks of February, leading up to Valentine’s Day. Increase average order value by urging free shipping if your customers surpass a certain amount. Promote this special offer on your online assets (like your social media channels or your website), and consider utilizing a Facebook ad for additional visibility.
Alternatively, you can streamline the process by allowing customers to order online and opt for in-store pickup or curbside delivery, ensuring an omnichannel experience. Additionally, stay in tune with the latest trends, and consider incorporating seamless and swift payment solutions, such as buy-now-pay-later options like Klarna, to enhance customer convenience.
Revitalize connections with customers who may have drifted away by offering enticing discounts and special incentives. Craft targeted promotions that speak directly to the needs and preferences of these lapsed customers, providing them with a compelling reason to return.
Whether it’s a percentage off their next purchase, exclusive access to limited-time deals, or personalized offers based on their previous interactions, these discounts serve as an appealing gesture to reignite their interest and rekindle the flame of their relationship with your brand. This approach not only encourages their return but also cultivates a renewed and positive customer experience.
Embracing Corporate Social Responsibility (CSR), sustainability initiatives, and incorporating charitable donations is one of the hottest Valentine’s Day promotion ideas. With this approach, you can elevate your brand beyond mere transactions and foster a deeper connection with consumers. As society becomes increasingly conscious of ethical practices, consumers are drawn to businesses that prioritize social and environmental responsibility. By aligning Valentine’s Day promotion ideas with charitable causes or sustainable practices, you will be able to demonstrate a commitment to making a positive impact.
This approach not only resonates with socially conscious consumers but also contributes to building a brand image characterized by empathy and purpose. Moreover, such initiatives can create a unique and memorable shopping experience, where customers feel a sense of fulfillment in making a purchase that extends love and care beyond their immediate relationships, extending it to the broader community or the planet itself.
An omnichannel shopping experience for Valentine’s Day 2024 is a strategic move that caters to evolving consumer preferences and enhances the overall customer journey. By providing a seamless transition between online and in-store shopping, retailers not only acknowledge the diversity in shopping behaviors but also offer a convenient and flexible experience. The inclusion of options such as online reservations, curbside pickup, and exclusive online deals ensures that customers have the freedom to choose the shopping method that best suits their preferences and lifestyles.
This approach will both accommodate tech-savvy online shoppers and also cater to those who value the tactile and personal experience of in-store visits. The convenience of reserving items online and picking them up curbside or availing exclusive online deals adds an extra layer of value, making Valentine’s Day shopping more accessible and enjoyable for a wide range of customers.
To entice procrastinators and capitalize on last-minute shopping, retailers can implement a dynamic Valentine’s Day promotion idea. By orchestrating a last-minute flash sale on Valentine’s Day gifts, you can appeal to the sense of urgency that often accompanies the final days before the celebration. A strategic move is to send a targeted last-minute email campaign, leveraging catchy subject lines and visually appealing content to generate heightened interest. This email can highlight exclusive discounts, time-limited offers, or bundled deals on carefully curated Valentine’s Day gifts.
Moreover, emphasizing the convenience of online shopping allows customers to swiftly make purchase decisions without compromising on thoughtful gift choices. The urgency created by the flash sale not only captures the attention of last-minute shoppers but also prompts swift action, driving increased online orders.
Collaborating with a local influencer for Valentine’s Day promotion ideas can be a game-changing strategy for retailers looking to infuse authenticity and local appeal into their campaigns. By partnering with an influencer who resonates with the community, retailers can tap into a ready-made audience that trusts and values the influencer’s recommendations. To execute this promotion, the retailer can work closely with the influencer to create engaging and personalized content, showcasing a selection of Valentine’s Day gifts available in-store or online.
The influencer’s unique voice and personal touch can provide an emotional connection, helping potential customers envision how the gifts would fit into their own romantic celebrations. This collaboration can extend beyond mere product promotion, as influencers can also share Valentine’s Day date ideas, personalized gift-wrapping tips, or even host exclusive giveaways to amplify engagement. Leveraging the influencer’s local influence, the retailer can drive foot traffic to physical stores or boost online sales by offering exclusive discounts linked to the influencer’s platform.
Empowering and celebrating self-love on this special day can be a powerful and inclusive Valentine’s Day promotion idea for your brand. Recognizing that love extends beyond romantic relationships, curate a special collection of products and experiences that encourage customers to treat themselves. A key element is to create a narrative that emphasizes self-love as a worthy and fulfilling endeavor. Through targeted marketing campaigns, highlight the importance of self-care and self-indulgence during the Valentine’s season. This can include promoting spa and wellness products, cozy self-care essentials, or even organizing virtual self-love workshops or events. Crafting a dedicated section on the website or in-store for “Self-Love Picks” can guide customers to discover products that contribute to their personal well-being.
Additionally, leveraging social media platforms to share empowering messages and testimonials from satisfied customers embracing self-love reinforces the positive narrative. Offering exclusive discounts or special promotions on self-love items during the Valentine’s Day period encourages customers to prioritize their own happiness. This strategy not only expands your target audience beyond those in romantic relationships but also aligns with the broader cultural shift towards self-care and individual well-being. By promoting self-love, you can position yourself as a brand that values and supports the holistic happiness of its customers, fostering a deeper and more meaningful connection with the audience.
Crafting in-store events and experiences can be one of the most impactful Valentine’s Day promotion ideas for you this year, as it not only engages customers but also adds a personal touch to their shopping journey. By creating in-store happenings, retailers can provide a unique and memorable experience that goes beyond traditional shopping. Incorporating elements like live music, themed decorations, or even interactive workshops such as flower arrangement classes or chocolate tastings can transform the retail space into a romantic destination.
These immersive experiences not only draw customers into the store but also encourage them to linger, explore, and engage with the brand on a deeper level. Importantly, by infusing a sense of excitement and festivity into the retail environment, the retailer enhances the overall Valentine’s Day atmosphere, making it an enjoyable destination for both individuals and couples.
This may be one of the most unorthodox Valentine’s Day promotion ideas, but as a strategy, it can prove highly effective. Accepting and promoting the anti-lovers’ day vibe not only differentiates your brand from competitors but also positions you as understanding and catering to the diverse preferences of its customers. Incorporating witty and humorous marketing messages, both in-store and online, can resonate with those who appreciate a lighter perspective on the occasion.
By embracing the anti-Valentine’s Day humorous side, you can foster a sense of inclusivity, making the shopping experience enjoyable for everyone, regardless of their relationship status. This approach leverages the power of humor to create a memorable and shareable campaign, increasing brand visibility and driving engagement during the Valentine’s Day season.
Utilizing targeted pop-ups is a highly effective Valentine’s Day promotion idea for retailers, providing a personalized and engaging way to connect with customers. By employing strategically timed pop-ups on the retailer’s website, tailored to individual user behavior and preferences, the promotional content can address the visitor directly. This creates a sense of intimacy and relevance, making the promotion more likely to capture the customer’s attention.
The targeted pop-ups can showcase exclusive Valentine’s Day promotions, limited-time discounts, or even personalized recommendations based on the user’s browsing history. By addressing the reader directly and offering them something unique and valuable, the retailer encourages immediate engagement and, potentially, a conversion.
Embracing the diversity of relationships is essential, and showing love to single people during Valentine’s Day is a thoughtful and inclusive strategy. Retailers can create promotions that celebrate self-love and independence. For instance, offering exclusive discounts on products that encourage self-care or organizing singles-themed events and promotions can resonate positively with a significant portion of the audience. By acknowledging and valuing all relationship statuses, retailers demonstrate a commitment to inclusivity and understanding the varied needs of their customers during the Valentine’s season.
Offering valuable and relevant content adds depth to a retailer’s relationship with its audience. During Valentine’s Day, providing gift guides, relationship advice, or creative date ideas demonstrates a commitment to customer well-being beyond selling products. This approach positions the retailer as a trusted source of information and assistance during the season. By sharing your experience and expertise in blog posts, articles, or newsletters, you ensure that your content aligns with users’ interests while subtly promoting your products and services.
Summoning the great Leslie Knope from Parks and Recreation, Galentine’s Day celebrates female friendships. Appealing to the series’ nostalgia, this hype has gained popularity and represents a unique marketing opportunity. Retailers can organize Galentine-themed events, promotions, or exclusive discounts on products that cater to shared experiences between friends. This strategy not only taps into the growing trend of celebrating platonic relationships but also encourages social engagement and group purchases.
By promoting Galentine events, retailers create a sense of community, positioning themselves as brands that understand and celebrate the diverse ways people experience love and connection.
Livestreaming provides a real-time, interactive platform for retailers to engage with their audience. Hosting live events, such as product showcases, behind-the-scenes glimpses, or Q&A sessions, allows retailers to connect with customers on a personal level. During Valentine’s Day, a livestream can showcase special promotions, offer personalized shopping advice, or even feature guest appearances. This approach adds a human touch to the brand, fostering a sense of connection and community.
There you have it, the top Valentine’s Day promotion ideas that you can set to action. Like all marketing campaigns, the key is in the details. Take the time to come up with fun designs and creative text to go along with any of these promotional ideas to achieve an optimal outcome for this upcoming Valentine’s Day.
ps: Don’t forget that ContactPigeon can help your brand go omnichannel to skyrocket conversions, like we did for hundreds of our clients. Just BOOK A CALL anytime here!
Let’s Help You Scale Up
Share this post
